1. Our Commitment

We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and the steps we take to keep it safe.

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2. Information We Collect

We collect only the information necessary to process your orders and improve your experience. This includes:

• Personal details you provide at checkout, such as name, shipping address, email and phone number.

• Payment information (e.g., card details) collected securely by our payment processors; we do not store full credit card numbers ourselves.

• Communications you send us, such as customer service inquiries or newsletter sign‑ups.

• Technical data like IP addresses, browser type and pages viewed, collected via cookies and analytics tools for website performance and marketing purposes.

Being transparent about what data you collect and why is an essential part of any privacy policy.

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3. How We Use Information

We use your information to:

• Fulfill and ship your orders.

• Process payments and prevent fraud.

• Communicate with you about your order status or customer service issues.

• Send marketing emails or updates (only if you opt in).

• Improve our website, products and services through analytics.

We do not sell or rent your personal data. We share it only with trusted service providers (such as payment processors, shipping carriers, email marketing platforms and analytics providers) to carry out these functions. These third parties are contractually obligated to keep your data confidential and to use it only for the purposes we specify.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you logged in and analyse site traffic. You can control or disable cookies through your browser settings; however, this may affect the functionality of the website. We may use Google Analytics or similar tools to collect aggregated, anonymized data about site usage.

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5. Data Security Measures

We take the security of your data seriously. Measures include:

• SSL Encryption: Our website uses Secure Sockets Layer (SSL) encryption to protect data transmitted between your browser and our servers. SSL authenticates our identity and encrypts data in transit, reducing the risk of interception.

• Secure Payment Gateways: All payment transactions are processed through PCI DSS‑compliant payment gateways; we never see or store your full card details.

• Secure Storage & Access Control: Personal data is stored on secure servers and access is restricted to authorized staff. We implement role‑based access controls and require strong passwords.

• Regular Updates & Monitoring: We keep our website software up to date and monitor for suspicious activity.

We encourage customers to create strong passwords and never share their account credentials. If you suspect unauthorized use of your account, please contact us immediately.

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6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct or delete your personal information, or to object to certain uses. To exercise these rights, please contact us (see Section 9). We will comply with all applicable privacy laws (e.g., GDPR, CCPA) when processing such requests.

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7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

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8. Changes to This Policy

We may update this Privacy & Safety Policy to reflect changes in our practices or legal requirements. When we do, we will revise the “last updated” date at the top of the policy and, if the changes are significant, provide a more prominent notice.